Customs | Import and Export | ColliCare Logistics

ColliCare offers comprehensive customs services for import and export. Our experienced customs specialists guide you through the entire process, ensuring smooth, efficient, and compliant customs handling.

Customs clearance

Let us help you with your customs clearance. We have extensive experience in customs and customs handling and are particularly knowledgeable with Norway freight

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Customs clearance

Trading with countries outside the EU requires the correct handling of customs and duty regulations.

Incorrect documentation can lead to delays, requests for additional information and unnecessary costs. Proper customs handling ensures a smoother flow throughout the entire transport chain.

There are different types of imports and exports, each requiring different documentation. The customs procedure to be used depends on the type of goods, the flow of goods and the purpose of the import or export.

Customs services we offer

We assist companies with various types of customs handling, both for export and import.

Export customs clearance
Import customs clearance
Transit
Customs warehousing
Disbursement of customs duty, VAT, and other import fees
Temporary admission and export
Re-import and re-export

For more detailed information, see the separate pages on import customs, export customs, customs documentation, customs credit, and Digitoll.

Digital customs handling and document overview

Declarations are submitted electronically to the customs authorities. This electronic handling makes the process faster and more traceable, reducing the risk of manual errors and contributing to an efficient flow of goods throughout the logistics chain.

Through eCare, you gain an overview of documentation linked to customs and transport. This makes it easier to gather information, track cases, and maintain control over vital parts of the logistics flow.

Documentation affecting the entire flow

Correct documentation is an important part of customs clearance. Common documents include commercial invoices, transport documents, certificates of origin and any licences or permits required for specific goods.

If documents are missing, contain incorrect information or are submitted too late, the goods may be stopped or delayed. We therefore review the documentation before import or export, allowing any queries to be dealt with in good time.

A complete solution for transport and customs clearance

ColliCare can assist you with the entire process, including both transport and customs clearance. You have a single point of contact, whether it concerns an import or an export. This ensures a smooth process throughout the entire chain.

We provide customs warehousing

A customs warehouse is a location approved by Swedish Customs where goods can be stored under customs supervision before being sold or forwarded. Customs warehouses are subject to strict rules regarding which goods may be stored uncleared, how long they may remain there and which conditions apply, all in accordance with Swedish Customs regulations.

Using a customs warehouse allows goods to be brought into Sweden without paying customs duty and VAT immediately. Instead, payment is made when the goods are sold, and an import declaration is submitted. For exports to countries outside the EU, no customs duty or VAT is payable within the EU.

ColliCare Logistics operates a private customs warehouse and, as the authorisation holder, is responsible for ensuring that all requirements are met. This includes maintaining accurate customs warehouse records and ensuring that the goods are cleared correctly. To ensure compliance, accurate information from the owner of the goods and close communication throughout the storage period are essential.

Sustainability in customs operations

Our customs processes contribute to more environmentally friendly logistics:

Digital documentation, reducing paper consumption
Optimised flows, reducing carbon emissions
Consolidated shipments
Intermodal transport options from key hubs
Electric vehicles, where available

Customs Clearance FAQ’s

What is customs and why is it important?

Customs is a tax or duty levied on goods imported or exported across international borders. It is important because it ensures that we comply with laws and regulations, and that all taxes and fees are paid correctly. Proper customs handling minimises delivery delays and avoids fines.

How are customs duties calculated?

Customs duties are typically calculated based on the value, type, and country of origin of the goods. In some cases, VAT or other fees may apply. Our customs department can assist you with precise calculations and provide an estimate before the goods are shipped.

What documents are required for customs clearance?

Common documents include:
• Commercial invoice
• Transport documents (e.g., waybill or bill of lading)
• Certificate of origin (for certain goods)
• Any licences or permits for specific products
We always review the documents before export or import to avoid delays.

How long does customs clearance take?

The time varies depending on the type of goods, country of origin, and the customs authority's processes. We recommend that you submit all documentation well in advance of the goods' arrival or border crossing to ensure the smoothest possible flow through the entire process.

Can I handle customs myself, or do you have to do it?

In some cases, you can handle customs yourself, but many companies choose to use our customs department to:
• Ensure correct documentation
• Minimise the risk of delays and fines
• Optimise costs and fees
We also offer advisory services for customers who want to understand the process better.

What happens if my goods are held in customs?

If the customs authority requires more information, the goods may be held until documentation and fees are resolved. Our customs department will contact you immediately, assist with supplementary documents, and ensure that the goods are released as quickly as possible.