Consumers are placing increasingly higher demands on fast and precise deliveries when shopping online. Convenient delivery options and smooth return logistics are now critical factors when choosing an e-commerce store. For your online shop to remain competitive, you need a flexible logistics partner who designs the transport solutions of tomorrow.

At ColliCare Logistics, we offer tailored warehousing, intelligent third-party logistics (3PL), and efficient distribution solutions that optimise your product flow from import to the end customer.

Storage

Long-term, short-term or customized warehouse solutions, let us give you an offer

Customs clearance

Let us help you with your customs clearance. We have extensive experience in customs and customs handling and are particularly knowledgeable with Norway freight

Let us take care of your warehouse

Are you in need of third-party logistics or a warehouse hotel? We have an excellent warehouse management tool and work to provide you with smart and flexible storage for your goods. We use a highly reputable WMS system called Nyce, which is user-friendly and provides a clear overview. It is easy to input orders and check stock levels, giving you a complete overview of your inventory and 3PL! We offer warehousing and third-party logistics in Östersund, whether you need seasonal storage or a long-term warehouse hotel.

How do ColliCare's 3PL and warehouse hotel work?

  • Customised warehousing: Choose between long-term storage, seasonal storage, or completely customised warehouse solutions.
  • Professional pick & pack: Our experienced team handles the practical order flow, from receiving goods to the final packed outbound delivery.
  • Seamless logistics chain: The warehouse hotel solution can easily be combined with our other services, such as import services, customs clearance, or further distribution.

Complete real-time warehouse management with WMS (Nyce)

We use the highly reputable and user-friendly warehouse management tool Nyce WMS. The system provides you with a total overview and can be integrated directly with your ERP system to reduce manual handling, ensure correct picking, and provide an optimal flow in warehouse operations.

  • Multi-management in one system: Manage multiple warehouse locations, customers, countries, and languages within a single interface.
  • Real-time transaction tracking: Follow all events at the warehouse, including receipts, internal movements, and ongoing inventory adjustments.
  • Item and customer registry: Search down to the item level, and set up, edit, or delete items and customers smoothly.
  • Order and delivery control: Easily create or change order statuses and reconcile incoming orders against actual item deliveries.
  • Documentation and labelling: Automatic handling of scanning, labelling, freight lists, and international CMR documents.

What does an automated small goods warehouse in Östersund mean?

For companies with smaller inventory items, we offer a highly efficient, robot-driven vertical lift module at our branch in Östersund. By combining advanced storage lifts with our Nyce WMS system, we maximise warehouse space, speed up order fulfilment, and offer controlled traceability.

Kardex Remstar vertical lift modules

  • Impressive capacity: Each storage lift is 10 metres high and holds up to 100 flexible trays measuring 3.5 metres each.
  • Flexible compartments: The size of the slots in each tray can easily be customised. The smallest storage space is 10 x 10 cm, and the recommended maximum size for goods is approximately 60 cm.
  • Pick-by-Light technology: The system can handle up to 300 picks per hour thanks to a laser beam that points out exactly where the item is located.
  • Total traceability: Everything is carefully scanned in and out of the module, which reduces manual work and minimises picking errors.

What delivery options are available for E-commerce?

We meet current and future demands for efficient e-commerce logistics. We offer several attractive distribution solutions for your online shop with full online tracking. We handle all types of goods—from small packages to larger, longer, or heavy e-commerce goods that require bulky handling.

Smooth home deliveries and E-Notifications

We focus on making the delivery experience clear, smooth, and easy for the recipient to follow. By giving the customer more control, we reduce friction in the buying journey.

  • Interactive tracking via SMS & email: We send a digital e-notification with a tracking link to the customer. The information is optimised for all digital platforms, such as mobiles, tablets, and computers.
  • Customised delivery dialogue: Via the link, the recipient can follow their shipment in real time, contact us directly, and leave specific instructions or requests regarding the delivery location.
  • Home delivery all the way: We perform reliable transport straight to the door, which strengthens your online store's post-purchase customer experience.

Returns that build customer loyalty

Return logistics is a natural and important part of modern e-commerce. A hassle-free return flow reduces uncertainty for the consumer and gives you, as an e-tailer, better control. Our systems offer integrated return management where collections can be booked and planned in direct consultation with the customer.

Personal service and a dedicated contact

Successful logistics is built on clear and personal dialogue. At ColliCare, you get a dedicated contact person who specialises in and understands your transport flows, and who can advise you on how to develop your logistics over time. Our customer service is available for both you as an e-tailer and for your end customers.

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Frequently Asked Questions About 3PL & E-commerce Logistics (FAQ)

What is the difference between e-commerce logistics and regular transport?

Regular transport is primarily about moving goods from one place to another. E-commerce logistics encompasses the entire customer experience after the purchase—including flexible delivery options, digital e-notifications, integrated online tracking, personal communication with the recipient, and smooth return logistics.

What does 3PL (third-party logistics) in Östersund with ColliCare involve?

Third-party logistics (3PL) in Östersund means that ColliCare takes care of all or parts of your company's warehouse flow. This includes secure warehousing (long-term or seasonal), digital order management via the Nyce WMS system, professional pick and pack services, and further distribution to the end customer.

Can ColliCare handle large and bulky e-commerce goods?

Yes, ColliCare offers transport solutions for all types of goods, including items that are larger, longer, or heavier than traditional parcel flows. We adapt the delivery and planning entirely based on the specific size and weight of the goods, as well as the unique needs of the recipient.

How do the Kardex Remstar vertical lift modules in Östersund work?

Our storage lifts (vertical lift modules) are 10-metre-high robot-driven systems that hold up to 100 trays for small inventory items. They are automatically controlled by our WMS system and use "pick-by-light" lasers to point out items, providing a capacity of up to 300 picks per hour with maximum traceability.

Where in Sweden are ColliCare's warehouses and terminals located?

Our automated small goods warehouse and 3PL centre are strategically located in Östersund.

How do you handle returns from e-commerce customers?

We offer a complete and automated return logistics service. Your customers can easily book a return collection or print return shipping labels online. When the return arrives at our warehouse, it undergoes a quality check, is registered in the system, and is returned to the shelf for sale, while your online shop is simultaneously notified about the refund.

How is my e-commerce system (e.g., Shopify or WooCommerce) integrated with your warehouse?

Our Nyce WMS system offers open API solutions and ready-made integrations for the most common e-commerce platforms and ERP systems on the market. This means that your orders are automatically sent to our warehouse for picking and packing as soon as the customer completes their purchase, while stock levels are updated in real time in your online store.

Per Bengtsson

Per Bengtsson

Sales Manager Sweden
Thomas Nyberg

Thomas Nyberg

Product Manager Storage